Shipping policy
All OZ DECO products are made to order and dispatched from Sydney, Australia.
Production Time
Most orders are prepared and ready for dispatch within 1–2 business days.
Shipping Timeframes (Within Australia)
Standard Post: 2–8 business days
Express Post: 1–3 business days
International Shipping
7–15 business days (includes tracking)
Shipping & Delivery
• Australian orders under 125 g ship free by Standard Letter Post. Letter post is not tracked.
• Prefer tracking? Choose Standard Tracked Post at checkout from $6.99, or Express Post from $12.99.
• Free tracked shipping on Australian orders $60+
• United States & Canada: free tracked shipping on orders $150+
• All other international destinations: free tracked shipping on orders $200+
• All international orders are sent tracked.
• United States orders: customs duties are prepaid by OZ DECO — nothing to pay on arrival
Arrival Guarantee
If your order does not arrive, contact us and we will resend it or refund you — including untracked letter post orders.
Delivery timeframes are estimates only and may vary depending on your location and during peak periods.